AnswerPoints was a UK survey panel where members could answer research questions and collect points for rewards. Its member portal has now closed. According to the panel's own current closure notice and FAQ, former members can no longer sign in, and the window for transferring eligible memberships and balances to Payswell has ended.
That is the essential answer if you found an older review promising new surveys or a first reward. The earlier panel description may be useful background, but it is not a current joining guide. Below we separate what operated before closure from what former members can do now.
At a glance
| Question | Current position |
|---|---|
| Is AnswerPoints open to new members? | No. The panel and its member portal have closed. |
| Can I sign in to the former portal? | No, according to the operator's FAQ. |
| Can I start a transfer of an old balance now? | The stated transfer period ended on 31 July 2026. |
| Can someone join Payswell separately? | The FAQ says yes, as a new membership; it does not restore an old AnswerPoints balance. |
| Where can a former member ask about an existing transfer problem? | Contact the AnswerPoints team using the address on the official FAQ. |
What was AnswerPoints?
AnswerPoints was an online research panel associated with Aurora Market Research. Members were invited to participate in surveys and could build a points balance under the rules that applied while the panel was operating. SurveyPolice's AnswerPoints profile describes its former survey and reward system, but parts of that profile still read as if registration and redemption were available. The operator's current closure FAQ is the better source for actions available today.
The site was previously known as JusttheAnswer. Historical descriptions of reward types, redemption thresholds or expected survey frequency should not be treated as offers that can be used now. This guide does not report a personal test of the panel or claim that any particular member received a reward.
What happened to the panel?
The official FAQ states that AnswerPoints closed and became part of the Payswell UK panel. The former AnswerPoints member portal is no longer available. The company does not present this as a place where people can continue earning AnswerPoints through new surveys.
If you encounter an old invitation, bookmark or article, check where it leads before entering information. A historical review is not evidence that an account or a survey offer is still active. Use the contact details on the official AnswerPoints website for questions about the closed panel rather than sending account details to an unfamiliar intermediary.
Who could move to Payswell?
The closure FAQ describes a past eligibility rule: members needed to have taken at least one AnswerPoints survey since 1 January 2023. Eligible members were invited to complete the transition before 31 July 2026. The operator says the transition period has ended and the personalised transfer links are no longer active.
Eligibility for that past process does not mean a transfer can still be started. If you believe you completed the required steps before the deadline but your transfer has an unresolved problem, the FAQ directs you to contact the AnswerPoints team. Keep relevant correspondence and a description of the issue, but do not share a password or sensitive identity documents in an unsolicited message.
What happened to old points?
According to AnswerPoints, qualifying balances were transferred for eligible members who completed the required process in time. Its FAQ says remaining AnswerPoints points can no longer be earned, redeemed or transferred after the panel's closure. It does not promise that every historical balance was transferred.
For a disputed transfer already completed before the deadline, ask the operator to check the specific account history. Gather the relevant email dates and any records you already have. A support response, rather than an old reward chart, is needed to establish what happened in an individual case. Do not assume an unresolved claim will be paid or that a new account will recover a former balance.
Can you join Payswell as a new member?
The AnswerPoints FAQ says people can still join Payswell separately as new members. It also says that a newly created Payswell membership does not transfer a former AnswerPoints balance. The two situations are therefore different: a past migration followed the old eligibility and deadline rules, while a new registration starts a separate membership.
Before joining any new panel, read that panel's current eligibility, privacy notice, reward terms and account rules directly. Availability, screening and redemption options can change. This article has not tested Payswell and does not assess its payment reliability or promise a particular number of invitations.
What about former members' data?
AnswerPoints' privacy notice says Aurora Market Research remains the data controller for information concerning former panel members. It lists categories that may be retained, including contact details, profile data, participation records and survey responses. The notice says information may be processed for closure-related queries, disputes and applicable recordkeeping obligations, rather than for continuing AnswerPoints invitations.
The same notice explains that some information may be deleted or anonymised when no longer required, and describes rights that may apply depending on the circumstances. For a question about your own information, consult the current privacy notice and its contact details; retention or deletion is not necessarily immediate in every case.
How to evaluate an older survey-panel review
Check the publication or update date, then compare the panel's current homepage and official terms with the review. Watch for old signup instructions, point values and links that no longer match the operator's site. A community review can provide historical context, but it should not override a current closure notice.
If you want to try another survey service, compare its present eligibility, screening process, minimum redemption requirements and handling of personal information. Do not treat advertised rewards as guaranteed income, and keep separate records for each service rather than assuming an old balance carries over.
Frequently asked questions
Is AnswerPoints still active?
No. Its operator states that the panel and former member portal have closed.
Can I redeem an old AnswerPoints balance?
The operator says remaining points can no longer be redeemed or transferred. Someone who completed the transfer steps before the deadline and believes there is an unresolved issue can contact the AnswerPoints team about that specific transfer.
Does a new Payswell account include my old points?
No. AnswerPoints says a new Payswell membership is separate and does not transfer a former AnswerPoints balance.
Is this a first-hand review?
No. This is an independently written guide based on the operator's current closure and privacy notices and the historical SurveyPolice panel profile. Individual account outcomes have not been verified.